Shipping policy

Shipping Policy:

Please allow up to 5-7 business days for your order to be prepared, packaged and ready for shipping.

Once shipped, all orders will receive a tracking number.

Please note that incomplete or incorrect shipping addresses may result in your parcel being returned or abandoned. Any return shipping fees or loss of item is to be covered by the customer.

SunshineTallowCo is not responsible for packages after they have shipped. This includes lost items, stolen items, damaged items, etc. All claims must be filed directly through USPS/UPS to locate lost or stolen packages. In order to receive replacement product: customer must contact sunshinetallowco@gmail.com within 12 hours of shipment delivery. A photo must be taken of the packaging, shipping materials, product, and sent to sunshinetallowco@gmail.com. Sunshinetallowco will determine replacement eligibility thereafter.

Shipping addresses cannot be changed once order is placed.